Aromal Thampan is a researcher pursuing his PhD in Transportation Systems from the prestigious Indian Institute of Technology, Roorkee (India). With 4 years of university teaching, 6 months in the industry, and a six-year background in aviation research, he specializes in Civil Engineering, particularly Environmental Engineering and Transportation Systems. His doctoral thesis centers on developing a Stratified Level of Service Framework for Airport Passenger Terminal Buildings, primarily based on passenger perceptions. Beyond this, his other research areas include passenger behavioural studies influencing airport service quality, optimization and enhancement of airport capacity and the exploration of technological advancements and procedural transformations in airports.
In his presentation at INAIR 2023, Aromal delves into the application of Agent-based modelling for assessing Level of Service (LOS) in Airport terminals. His study employed this methodology to depict varying LOS scenarios in the check-in hall of Chennai International Airport, India, highlighting passenger attributes such as occupant density and dwell time. Additionally, he demonstrated how the Agent-based modelling can visually represent these scenarios and provide quantitative assessments in alignment with established industry standards, offering valuable insights for enhancing airport terminal operations.